Refund policy
Christina's Boutique Return & Refund Policy
We want you to love your purchase! If for any reason you're not satisfied, we offer a 30-day return policy.
Return Window:
- You have 30 days after receiving your item to request a return.
Eligible Returns:
- Items must be in the same condition as received: unworn, unused, with tags, and in original packaging.
- You'll need your receipt or proof of purchase.
How to Initiate a Return:
- Contact us at christina.boutique24@gmail.com.
- We'll provide instructions and a return shipping label (if applicable).
- Important: Returns sent back without prior authorization won't be accepted.
Return Address:
456 J Street, Chula Vista, CA 91910
Damaged or Incorrect Items:
- Inspect your order upon arrival.
- If the item is defective, damaged, or incorrect, contact us immediately at christina.boutique24@gmail.com.
Non-Returnable Items:
- Custom products (special orders or personalized items)
- Personal care goods (beauty products)
- Sale items
- Gift cards
Exchanges:
- For the fastest exchange, return your unwanted item and place a separate order for the desired item.
Refunds:
- We'll notify you about the return approval within a reasonable timeframe.
- If approved, you'll receive an automatic refund to your original payment method within 10 business days.
- Please note: Banks and credit card companies may take additional time to process the refund.
- If you haven't received your refund after 15 business days of approval, contact us at christina.boutique24@gmail.com.
We appreciate your business!